In a near perfect world we all eat only healthy food, get lots of exercise, go for regular medical check-ups and undergo preventative testing to catch things before they get out of hand. But more people than not don’t adhere to that lifestyle – they do some but not all and most inconsistently. We’re human, [...]

Until relatively recently I was unfamiliar with the term ‘change agent’. If I’d heard it before it most likely hit my internal anti-buzzword filter and fell meaninglessly to the ground. And then in the midst of research I was doing for a project I came upon a description of a change agent and [...]

Fortune Magazine ranks NetApp as the number 1 best company to work for in 2009 and asks the question, “What makes it so great?” The partial answer: Employee enthusiasm for the legendary egalitarian culture helped catapult NetApp to No. 1 after six years on our list. Typical of its down-to-earth management ethos, NetApp [...]

Over the years BPM has become solely focused on IT solutions – mechanizing every task – and has forgotten the intrinsic value of human connections. The heart of a business is the communications, connections and interactions between people – management, employees and customers. No IT solution can replace good communication or replicate the [...]